Terms of Service

Last updated: June 2025

1. Agreement to Terms

By accessing or using the website at volentemarketing.co.za ("Site") or engaging Volente Marketing (Pty) Ltd ("Volente Marketing", "we", "us") for services, you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site or our services.

2. Services

Volente Marketing provides digital marketing services including search engine optimisation, paid media management, social media management, brand strategy, web design and development, and email marketing. The specific scope, deliverables, fees, and timelines for any client engagement are set out in a separate service agreement or proposal agreed in writing between the parties.

3. Use of the Website

You agree to use this Site only for lawful purposes. You must not:

  • Use the Site in any way that violates applicable local, national, or international law or regulation.
  • Transmit any unsolicited or unauthorised advertising or promotional material.
  • Attempt to gain unauthorised access to any part of the Site or its related systems.
  • Reproduce, duplicate, copy, or resell any part of the Site without our express written consent.

4. Intellectual Property

All content on this Site — including text, graphics, logos, images, and software — is the property of Volente Marketing or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce or distribute any content without our prior written permission.

Upon full payment of agreed fees, intellectual property in deliverables created specifically for a client (such as custom designs or copy) transfers to the client as set out in the relevant service agreement.

5. Disclaimers

This Site and its content are provided on an "as is" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free.

Digital marketing results depend on many factors outside our control, including search engine algorithm changes, market conditions, and competitor activity. We do not guarantee specific results or rankings.

6. Limitation of Liability

To the fullest extent permitted by law, Volente Marketing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the fees paid by you to us in the three months preceding the claim.

7. Third-Party Links

This Site may contain links to third-party websites. These links are provided for convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the South African courts.

10. Changes to These Terms

We may revise these Terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at hello@volentemarketing.co.za or call +27 71 722 7263.