Cookie Policy

Volente Marketing (Pty) Ltd

Effective Date: August 1, 2026
Last Updated: August 7, 2026


1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They contain information that helps websites remember your preferences, track your behavior, and improve user experience.

2. Types of Cookies We Use

2.1 Essential Cookies (Required)
These cookies are necessary for the website to function. They cannot be disabled.

session_id - Maintains your session on the website
csrf_token - Protects against cross-site attacks
cookie_consent - Remembers your cookie preferences

2.2 Analytics Cookies (Recommended)
These cookies help us understand how visitors use the website. They are optional but improve our ability to optimize your experience.

Google Analytics 4 (_ga, _gid, _gat) - Track page views, user behavior, conversions
Microsoft Clarity (clarity_uctid, MUID) - Session recording, heatmaps

2.3 Marketing Cookies (Optional)
These cookies enable personalized ads and retargeting. They are optional and can be disabled.

Meta Pixel (_fbp, _fbc) - Retargeting on Facebook/Instagram
Google Ads (IDE, ANID) - Retargeting on Google Search/Display

3. How to Manage Cookies

3.1 Google Analytics Opt-Out
Browser Extension (Recommended):
Visit: https://tools.google.com/dlpage/gaoptout
Download "Google Analytics Opt-out Add-on"
Install in your browser
Google Analytics will no longer track you

3.2 Microsoft Clarity Opt-Out
Visit: https://clarity.microsoft.com/Click "Opt Out"
Clarity will stop recording your sessions

3.3 Meta & Google Ads Retargeting
Option 1: Your Ad Preferences
Google: https://myadcenter.google.com
Meta: https://www.facebook.com/ads/preferences
Option 2: Browser Settings
Open browser settings
Find "Cookies and site data"
Disable third-party cookies

4. Cookie Consent & Your Rights

4.1 Consent Management
By clicking "Accept All Cookies," you consent to:
Analytics tracking (Google Analytics, Clarity)
Retargeting ads (Meta, Google)
By clicking "Essential Only," only essential cookies are set.

4.2 Withdraw Consent
You can withdraw cookie consent anytime by:
Clicking the cookie banner again
Changing your preferences
Clearing your browser cookies

5. Specific Cookie Details

Google Analytics 4
Purpose: Understand website traffic, user behavior, conversions.
Data NOT Collected: Name, email, passwords, sensitive personal information.
Retention: 14 months (default)

Microsoft Clarity
Purpose: Record sessions, identify UX issues, heatmaps.
Data NOT Collected: Form field values, passwords, user identity.
Retention: 30 days

Meta Pixel
Purpose: Retarget visitors on Facebook/Instagram ads.
Data NOT Collected: Personal identity (unless you provide it).
Retention: 90 days

Google Ads
Purpose: Retarget visitors on Google Search/Display ads.
Data NOT Collected: Personal identity.
Retention: 2 years

6. Browser Controls

Chrome
Settings → Privacy & Security
Cookies and other site data
Choose: Block all, Allow all, or Manage site-specific settings

Firefox
Settings → Privacy & Security
Cookies and Site Data
Choose: Always reject, Allow tracking, Custom, etc.

Safari
Preferences → Privacy
Cookies and website data
Choose: Always block, Allow from websites I visit, etc.

7. Do Not Track (DNT)

Some browsers include a "Do Not Track" setting.
Volente Marketing respects DNT:
If your browser sends a DNT signal, we do not set analytics/marketing cookies
We still set essential cookies (required for website function)

8. Contact Us

If you have questions about cookies:

Email: [email protected]
Subject Line: "COOKIE INQUIRY"


Last Updated: August 7, 2026
Effective Date: August 1, 2026