Effective Date: August 1, 2026
Last Updated: August 7, 2026
Volente Marketing ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (volentemarketing.co.za) and use our services.
We comply with the Protection of Personal Information Act (POPIA), 2013 and all applicable South African data protection laws.
2.1 Information You Provide to Us
Contact Form Data:
Name
Email address
Phone number
Company name
Website URL (if applicable)
Message or inquiry details
Monthly budget (if applicable)
2.2 Information Collected Automatically
Website Analytics (Google Analytics 4):
Pages visited
Time spent on each page
Clicks and interactions
Device type (mobile, desktop, tablet)
Browser type and operating system
Approximate location (city-level, not address-level)
Referral source
We use your contact information to:
Respond to your inquiry or request
Schedule and conduct strategy calls
Send you requested information or proposals
Follow up with marketing materials (only if you've opted in)
Provide support for your services
You have the right to:
Right of Access: Request access to personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information, subject to legal obligations
Right to Object: Object to the processing of your information for marketing purposes
Right to Data Portability: Request your information in a portable format (if technically feasible)
To exercise any of these rights, contact us at: [email protected] with "DATA SUBJECT REQUEST" in the subject line.
We implement industry-standard security measures to protect your personal information:
SSL/TLS encryption for all website communications
Secure password practices for admin access
Regular security audits
Restricted access to personal information (only authorized staff)
Contractual obligations with service providers
We use:
Essential Cookies: Session cookies (allow you to use the website)
Analytics Cookies: Google Analytics (tracks website usage)
Marketing Cookies (Optional): Google Ads retargeting, Facebook Pixel
In the event of a data breach affecting your personal information, we will:
Notify you within 3 business days
Provide details of the breach
Explain what information was affected
Describe steps we're taking to remedy it
If you have questions about this Privacy Policy or your personal information:
Email: [email protected]
Subject Line: "PRIVACY INQUIRY"
Response Time: We aim to respond within 5 business days.
Last Updated: August 7, 2026
Effective Date: August 1, 2026
